One Source Federal Credit Union

Chat with One Source Federal Credit Union Member Support from Anywhere with Conversations

Get Live Member Support When You Need It

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Now you can get live member support from One Source Federal Credit Union no matter where you are. That’s because your account has a useful new chat feature — it’s called Conversations.

Here’s how it works: If you see a transaction that doesn’t seem right, just click on the “Ask Us About This Transaction” button. Type in your question and Conversations will connect you directly with our support staff.

They can see exactly which transaction you’re asking about, so you get answers fast. You can even ask about a previous Conversation if you need to follow up. That way, you can put your mind at ease — without a phone call or trip to the credit union.

It’s safe, it’s secure, and you can chat with a real person.

Best of all, Conversations is already built into your account. You can access it on your phone, tablet, or computer. You can log in and give it a try today.

Log in to your account or open your My One Source FCU - Mobile App to get started.

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Get Live One-on-One Support from One Source Federal Credit Union with Conversations

It’s Personal

See the name and a picture of the
person assisting you.

It’s Secure

Every conversation is
fully encrypted.

It’s Easy

This new feature is built right into your online and mobile banking tools.

Log in to your account or open your My One Source FCU - Mobile App to get started.

Log in