Frequently Asked Questions About Our Digital Banking platform.

What is the Digital Banking platform?
Our Digital Banking platform is the most convenient way to manage your money. No matter what device you use, you get a smooth, personalized banking experience. That means you have complete control of your Citizens Community Bank account on your smartphone, tablet and computer.

Why should I use the Digital Banking platform?
It lets you manage your Citizens Community Bank account from anywhere you want — it’s your personal banking portal. Whether you log in to your account online or through the CCBGAontheGO app, you have access to the same powerful features all in one place.

Here’s a look at what you can do with our Digital Banking platform:

  • View balances: Quickly check your account from anywhere
  • Manage transactions: Search your recent activity, filter by tags, even add an image or note to an entry
  • Transfer funds: Initiate one-time, future date or repeating transfers
  • Make payments: Make person-to-person or bill payments from any device
  • Get alerts: Receive push notifications and alerts to stay in the know

How secure is the Digital Banking platform?
Our Digital Banking platform is extremely secure. Your account information is password-protected and highly encrypted.

How do I get started?
You can simply log in to your account online or on your CCBGAontheGO app. Make sure you have the latest version of the app. If you don’t have the app yet, you can download it from the App Store® or Google Play™ today.

Log in to your account online or on your CCBGAontheGO app.

Find the CCBGAontheGO app on the App Store® or Google Play™.