Consumer Online Banking keeps your information safe every time you log in.
All your transactions are private and every connection is secure.
Your personal information is protected no matter what device you’re on.
Consumer Online Banking keeps your information safe every time you log in.
All your transactions are private and every connection is secure.
Your personal information is protected no matter what device you’re on.
Q: What is Consumer Online Banking?
A: Consumer Online Banking is a service that allows you to pay virtually anyone or any company through your online banking account. You determine who you want to pay, when you want to make the payment and which account you want the payment to come from. It’s safe, secure and easy to use.
Q: Who can I pay with Consumer Online Banking?
A: You can pay virtually any business or individual with a mailing address within the United States and Puerto Rico. For example, you can pay utilities, cable bills or credit cards, or individuals such as a landlord, babysitter or relative.
Q: How are online payments delivered?
A: Payments are sent one of two ways — electronically or by paper checks. The majority of payments are delivered electronically. Your payment information, such as your account number, is sent via secure and encrypted transmission. All other payments are made by paper checks that are mailed via the U.S. Postal Service.
Q: Is Online Billpay only available on my desktop computer?
A: No - the information you access is the same whether you log in through our website or using the mobile app. Any information - vendor set up, payment, etc - entered into one will show up in the other.
Q: Is there a charge to use Online Billpay?
A: No, there are no charges or fees to use any of the products within Consumer Online Banking.
Q: Is there an online guide where I can learn more?
A: Yes - visit our Digital Banking FAQ at https://www.mycsbin.com/digital-banking-faq